Acceptance of Terms
By accessing or using the Kentucky Plumbing Pros website at kyplumbingpros.pages.dev, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or request our services. These terms apply to all visitors, users, and others who access or use our services. We reserve the right to refuse service to anyone for any reason at any time.
Your continued use of our website following the posting of any changes to these terms constitutes acceptance of those changes. We encourage you to review this page periodically to stay informed about our current terms and conditions.
Services Provided
Kentucky Plumbing Pros connects residential and commercial customers with licensed plumbing professionals throughout Kentucky. Our services include, but are not limited to, emergency plumbing repairs, drain cleaning, water heater installation and repair, pipe repair and replacement, fixture installation, sewer line services, and leak detection.
All plumbing work is performed by qualified, licensed professionals. However, the specific services available may vary by location and individual contractor availability. We do not guarantee that all services will be available in all areas at all times. Service descriptions on this website are for informational purposes and do not constitute a binding offer to perform specific work.
Customers are responsible for providing accurate information about their plumbing needs to ensure proper service dispatch and estimation. Failure to disclose relevant details about your plumbing system or the nature of your problem may result in additional charges or the inability to complete requested services.
Phone Calls and Estimates
When you contact Kentucky Plumbing Pros by phone, you consent to receive calls and text messages related to your service request. Standard messaging and data rates may apply. We may record phone calls for quality assurance, training, and dispute resolution purposes. You will be notified at the beginning of any recorded call.
Estimates provided over the phone are preliminary and based on the information you provide. Final pricing is determined after an on-site assessment by the assigned plumbing contractor. Phone estimates are not guaranteed and are subject to change upon actual inspection of the plumbing issue. Written estimates provided after on-site evaluation are valid for the period specified on the estimate document.
We do not charge for phone consultations. However, service calls, diagnostic fees, and after-hours emergency rates apply as disclosed at the time of scheduling. Cancellation fees may apply for appointments cancelled with insufficient notice.
Independent Contractors
The plumbing professionals who perform services through Kentucky Plumbing Pros are independent contractors, not employees of our company. We facilitate connections between customers and licensed plumbing contractors but do not directly employ the individuals who perform the work.
While we strive to partner with reputable, properly licensed, and insured contractors, each independent contractor is responsible for their own work, workmanship warranties, and compliance with applicable laws and regulations. Kentucky Plumbing Pros is not liable for the acts, omissions, or negligence of independent contractors. Any disputes regarding the quality of work should be directed to the performing contractor in the first instance.
Contractors are required to maintain current licensing and insurance as required by Kentucky law. Customers may request proof of licensing and insurance from any contractor before work begins.
Intellectual Property
All content on the Kentucky Plumbing Pros website, including text, graphics, logos, images, service descriptions, and software, is the property of Kentucky Plumbing Pros or our content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent. Limited personal, non-commercial use is permitted provided all copyright and proprietary notices are preserved.
The Kentucky Plumbing Pros name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Kentucky Plumbing Pros or our affiliates. You must not use such marks without our prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Kentucky Plumbing Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort, strict liability, or otherwise, arising from your use of our website or services.
Our total liability to you for all claims arising from or related to our services shall not exceed the amount you paid for the specific service giving rise to the claim, or one hundred dollars ($100), whichever is greater. This limitation applies regardless of whether the alleged liability is based on contract, negligence, tort, strict liability, or any other basis.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by applicable law.
Disclaimers
The Kentucky Plumbing Pros website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
We do not warrant that our website will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. We do not guarantee the accuracy or completeness of any information on our website, including contractor listings, service descriptions, or pricing information.
Plumbing work involves inherent risks, including but not limited to water damage, property damage, and personal injury. While our contractors carry appropriate insurance, you acknowledge that plumbing services carry these inherent risks and agree to hold Kentucky Plumbing Pros harmless from claims arising from such risks to the extent permitted by law.
Governing Law
These Terms of Service and any disputes arising from or relating to your use of the Kentucky Plumbing Pros website or services shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of law provisions.
You agree to submit to the exclusive jurisdiction of the state and federal courts located in Kentucky for the resolution of any disputes. Any cause of action or claim you may have arising from or relating to these terms must be commenced within one (1) year after the cause of action accrues.
Changes to These Terms
We reserve the right to modify or replace these Terms of Service at any time in our sole discretion. Changes will be effective immediately upon posting to this page with an updated effective date. Material changes will be notified through a prominent notice on our website.
Your continued use of our website or services after any changes constitutes acceptance of the revised terms. If you do not agree to the new terms, you must stop using our website and services. We encourage you to review these terms regularly to stay informed of any updates.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Kentucky Plumbing Pros
Website: kyplumbingpros.pages.dev
Service Area: Kentucky
We aim to respond to all inquiries within two business days. For urgent service requests, please call our service line directly rather than using online contact methods.